Business Simulation Models

ITM constructs a range of business operational models that helps organisations plan operations & capacities, estimate resource requirements, and aid in planning future growth via business simulations and impact analysis.

Our approach is based on using a range of algorithms, tools and concepts such as data analytics, simulation algorithms, and queuing theories to define business operational models. ITM has modeled and optimised operations in diverse domains, including human resources, transportation, and retail operations for organisations.


Some previously defined operational models for clients:

Simulate and estimate front office staff

necessary to operate a retail bank with over 35 branches.


vehicle fleet utilisation based on GPS data.

Compute / simulate the check-out

counter queuing for a large retail store.

Plant machine load

balancing and optimization for aluminium manufacturer.

Get in touch with us to review how ITM can assist your organization to benefit from an operational model

Our Consultants are Certified ISO 22301 Lead Auditors